We take great care in the production and packaging of each print to ensure it arrives in perfect condition. However, if your order arrives damaged or if there is an issue with your print, please contact us within 14 days of delivery with photographs and a description of the problem. We’ll be happy to offer a replacement or refund where appropriate. As each piece is made to order, we’re unable to accept returns for change of mind, so please read all product details carefully before purchasing.